*PLEASE NOTE DURING THE SALE PERIOD THERE MAY BE A DELAY IN ORDERS BEING DISPATCHED*
UK DELIVERY INFO
Please bear with us as we area a small company and everything we do is done with love care and attention by hand so could take a little more time. All UK orders take approx. 7 working days, however if your item is out of stock it can take up to 7-14 working days.
Royal Mail or Parcelforce handles all our UK deliveries. All UK deliveries are sent out in sturdy mail boxes to prevent damage in transit. Your garment will arrive to your designated address in beautiful order and will cost £5.00 P&P
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
NEXT DAY DELIVERY
Need that item asap? All our items state whether they’re available for UK next working day delivery and whilst most aren’t there are some that could be. If it’s a match, then next working day delivery needs to be placed by 5.00pm to be received the following day by 7.00pm latest.
Next day delivery costs £5.99.
Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 5pm or the weekend, then you’ll receive it on the following Tuesday.
Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.
All our international deliveries are handled by UPS, FedEx, DPD, TNT and DHL. Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
** We are unable to ship to Russia or PO boxes*
Please allow 7 days for processing orders and to receive tracking number/confirmation of order shipment.
We are not liable for wrong information given to us when shipping information is asked in check out point. If the shipping address provided is not correct we are not required to refund. You as a customer are responsible to make sure all shipping information is accurate before finalising your order.
All unclaimed / un-deliverable parcels that are returned back to us will be shipped back at the customer's own expense.
Salt Curated Fashion Ltd is not liable if your parcel is stolen if you requested a safe drop or wrote a delivery instruction to leave your parcel unattended.
We try our best to get deliveries out to you on time, but sometimes International deliveries can take longer than expected.
Every order is supplied with a tracking number
CUSTOMS IMPORT DUTY & TAXES
Please note that Salt Curated Fashion Ltd is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.
All prices online do not include any of these customs clearance fees. Please familiarise yourself with your country's customs charges and levies prior to placing an order.
Please keep an eye on your shipment with the tracking number provided to avoid delays, Salt Curated Fashion Ltd is not responsible if you are not notified by your country's postal authority.
To comply with UK export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "Merchandise".
We are also prohibited by law from marking the order as a "Gift", even if the order is placed with the intention of sending to a gift recipient.
If you choose to reject/refuse delivery due to customs fees there will be a £15 return fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
Salt Curated Fashion Ltd